The problem
Progress Retail, a Worksmith company, powers store operations and staff development for leading multi-location retailers like Nespresso and FLORA. Its platform already excelled at training, task management, and internal communications.
The gap was workforce management: scheduling, time tracking, and attendance were handled in separate systems - leading to manual errors, misaligned staffing, and limited visibility into labor costs and compliance.
The solution
By embedding Easyteam, Progress Retail integrated time clocks, scheduling, and attendance directly into their UI. Store managers now build schedules, track time, and approve timesheets without leaving the platform. For the first time, training, tasks and labor operations live side by side.
What customers gained with Easyteam inside Progress Retail:
- Unified experience – Workforce and training features in one platform, no context switching
- Adoption-ready UI – Embedded flows feel native to Progress Retail and require minimal training
- Operational visibility – Store ops teams now see who’s on shift, hours worked, and task completion in one dashboard
- Labor intelligence – Overtime triggers, attendance anomalies and workforce costs become visible and manageable
- Compliance & scaling readiness – Audit logs, approved timesheets and international compliance baked in
“With Easyteam Embedded, our workforce layer finally sits side-by-side with training and store execution. That’s a huge win for our retail customers.” – Ray, CEO, Progress Retail
How they integrated it
- iFrame components – scheduling calendar, clock-in flows and manager approvals embedded into the Progress dashboard
- React Native SDK – mobile experience for store staff to clock-in/out and view attendance
- Time Tracking API – centralized hours capture and audit-ready data
- Scheduling API – employee availabilities feed directly into task and shift planning
- Absence & PTO API – unavailability flows into task assignment and schedule autosuggestions
- Timesheets API – enabling approvals, corrections and downstream payroll exports
With a head-start from iFrames and full control via APIs, Progress Retail launched workforce management inside weeks - turning their platform into a true all-in-one solution.
